This policy applies to personal data we collect about you as a visitor to this website or someone who does business with us.
Your personal data - what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the ‘GDPR’).
The information we collect about you
We will only collect information from you that is required by us to provide services to you. In particular we may collect the following information from you:
- personal details
- family, lifestyle and social circumstances
- business activities of the person whose details we are processing
- any other personal information that might relate to your matter and your instructions.
On what basis do we use your information?
We will process your data on one or more of the following basis:
- performance of contract – to carry out the work you have asked us to carry out
- legal compliance – statutory responsibilities such as anti money laundering and counter terrorist financing
- your consent
How we will use your information?
We will use your information for the provision of legal advice and services. We may also use it for:
- accounting purposes including (with your agreement) processing your bank/credit card details to make payment of our fees
- the prevention and detection of fraud
- credit reference checks (where appropriate)
- contacting you about other legal services that Bright & Sons Solicitors offer and to invite you to marketing events
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. These statistics will not include information that can be used to identify you.
How long will we keep your information for?
We will keep your information throughout the period of time that we work for you or store your documents and afterwards for a minimum period of seven years and longer in some types of legal transactions.
Cookies and other information-gathering technologies
For more information on which cookies we use and how we use them, see our Cookies policy.
How we protect your information
We have up to the minute security procedures and technical and organisational measures to safeguard your personal information.
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
Access to your information and updating and correcting your information
If you would like to know the personal information we hold for you, please send an email to firstname.lastname@example.org or send a letter to the Risk and Compliance Manager, Bright & Sons Solicitors, West House, West Square, Maldon, Essex CM9 6HA. We will usually process your request free of charge and within 30 days, however we reserve the right to charge an administration fee and to extend the period of time by a further two months if the request is manifestly unfounded or excessive.
If you are dissatisfied with our response you may complain to the Information Commissioner’s Office, details for which are available at https://ico.org.uk/
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Bright & Sons changes, for example if you change your email address or name, please let us know the correct details by sending an email to email@example.com or send a letter to the Office Manager, Bright & Sons Solicitors, West House, West Square, Maldon, Essex CM9 6HA. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
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